POD records are clear enough for our AP team to match deliveries to purchase orders.
Proof of delivery (POD)
Proof of delivery is an operational and financial control point—not only a signature. Strong POD records delivery time, location context, receiver identification where available, and explicit notes when delivery is partial or constrained.
Agree POD requirements at booking or account setup so drivers capture the right detail: signatory name, delivery photo where appropriate, and exception notes when access limits unloading.
Weak POD extends disputes and delays invoicing. Receivers can help by ensuring authorised staff are available to sign.
Common POD failures
Illegible signatures, missing receiver name, or photos without location context force manual investigation. Capture requirements in receiver master data for recurring lanes.
POD and tracking
Tracking shows movement milestones; POD confirms completion. Both should align on consignment reference for audit trails.
Learn more
Read proof of delivery quality or contact us to align POD with your finance process.