Get in touch

Contact

Contact Feldan Freight for service questions, account enquiries, or a practical quote request. Provide the details below and we’ll respond during business hours.

Contact details

FELDAN FREIGHT PTY. LIMITED (trading as Feldan Freight)

Established 2000

Phone: 02 7908 2494

Email: support@feldanfreight.com.au

Address: U 10, 36 O'Riordan St, Alexandria NSW 2015

Website: feldanfreight.com.au

How to get a useful response

If you are requesting a quote or service advice, the most helpful information is operational detail. Include the pickup suburb and delivery suburb, frequency (one-off or weekly), approximate weight and dimensions, and any site access requirements (dock, forklift, booking slots, security check-in). If the freight requires tail-lift or special handling, mention it clearly.

If you are chasing a shipment, include the consignment number. For self-service lookup, use Tracking.

Quotes and new lanes

For a freight quote, list pickup and delivery suburbs, frequency, approximate weekly volume, packaging type (pallet or loose), and any tail-lift, dock, or appointment requirements. We respond with a practical service approach—not a generic rate card without lane context.

Regular shippers may prefer a business account with scheduled pickups and aligned milestone updates.

Exceptions and urgent issues

For delivery exceptions, include what happened (access refused, receiver closed, damaged packaging noted) and your preferred next step if known. Urgent production or store receiving issues should be flagged in the subject line with consignment number.

Enquiry form

Complete the form below and our team will respond during business hours with next steps for your freight enquiry.

Common topics

Services: metro freight, regional runs, tail-lift handling, business accounts.

Visibility: consignment tracking, proof of delivery, account reporting.

Support: exceptions, receiver access issues, re-delivery planning.

Service boundaries

Freight outcomes can be affected by receiver availability, access restrictions, and on-road incidents. Our approach is to communicate early, document the issue clearly, and provide practical next steps (hold, re-deliver, redirect, or contact receiver).

WHAT CUSTOMERS SAY

Feedback from NSW businesses that rely on consistent freight execution and clear communication.

Quote turnaround was clear and based on realistic transit, not marketing promises.

Owner · Regional building supplier

They asked the right operational questions upfront. That prevented problems after the first pickup.

Operations Lead · Packaging distributor

Support channel is easy to use when a receiver changes hours at short notice.

Customer Service Manager · Trade network

CONTACT — FAQ

Answers to common questions about this topic and how Feldan Freight supports NSW shippers.